I recently joined FP to work on a new product called
Perma . It's really exciting to be working on photography related products.
Also really enjoying being in a close-knit team again after being solo for
the last two years.
Refrakt is a platform for photographers to share their work in a more
meaningful way beyond the vanity metrics of current social media. The goal
is to allow photographers to better connect with each other, inspire, and
help each other to make their best work.
I've learnt a lot more about backend development, and I've taught myself
SQL and database modelling, something which I've managed to avoid up until
now. I'm really enjoying the process of building the whole thing from
scratch, touching every part of the product.
I felt like I needed a break from full-time work and going freelance would
allow me the opportunity to explore some of my side projects in more
depth. I taught myself Solidity for programming on the Ethereum Network,
and I ended up working with some smaller teams and individuals to build
games, art projects, and memberships. I mainly worked as a Software
Engineer, but I dipped my toes in design here and there.
2021—2022
Senior Product Designer at Plain
Plain is an API first customer support platform. Plain was partly inspired
by learnings from building the customer support tool at LloydsDirect.
There weren't any good customer support platforms with really good API's
at the time. I joined Plain to help build the early version of the support
application used by agents to resolve customer issues. I also worked on a
very early version of the Design System for Plain.
Senior Product Designer at LloydsDirect (formerly Echo)
LloydsDirect is a service that allows NHS patients to get their
presciptions delivered to their home without having to go to a physical
pharmacy. Initially I worked on warehouse tooling for delivering medicine,
but moved to the Patient team to improve the web and mobile apps for
patients. We had a huge number of new patients in 2020, so this was a big
priority for the business at the time. The goal was to reduce anxiety and
streamline the experience. We did this by being more transparent about the
process in app, and building a tailored customer service tool to allow our
agents to work more efficiently during this period of rapid growth.
Deliveroo delivers the food you love, straight to your door. I was part of
the Restaurants team building apps and tools to make their experience
better on the platform. I worked on products like the app used to accept
and manage orders in the restaurant, alongside analytics dashboards and
menu management tools. This also meant I worked closely with the Design
Infrastructure team to build and maintain the React component library for
all internal tools at Deliveroo.
MutualArt aims to connect collectors of art with private sellers while
also providing in depth art market analysis. I came on to help to polish
the site after an external agency redesign, and introduce some new
features like auction analytics and a new artist detail page. I also
worked on designs for an exhibition finding app on iOS.
2014—2016
Product Designer at Lyst
Lyst is a global fashion aggregator, where you can shop over 9 million
items in one place. I worked on the web experience where our goal was to
make the sheer number of products more discoverable without being
overwhelming. This was also the first role where I was able to put some of
my software engineering knowledge to use, and I contributed new frontend
features on the website, and built internal tools and dashboards for the
marketing and sales teams.
I worked for the UK branch of the money saving website, RetailMeNot. This
was my first full-time design role where I helped design the in-store
coupon experience which was both print and mobile. I also worked on
various parts of the website, designing seasonal campaigns and marketing
collateral.
2008—2012
Freelance Photographer & Designer
I co-founded a small photography, design, and software agency. I worked
with BMX magazines and brands on the photography side, and with local
businesses on the design and software side.